Customer Service • 866-493-5150
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We ship to the United States Only
• Our items will ship via UPS, Fed Ex or USPS.
• We must have a street address for all orders as we cannot ship to a PO Box or and APO address.
• Our larger items such as Furniture will ship via a Freight Carrier providing White Glove Delivery Service to your residential address.
Because we carry a diverse selection of products, some items will ship directly to you from the Manufacturer. In many cases, this allows Anderson Avenue to offer better prices and shipping rates for our customers. Please refer to the product page(s) for estimated shipping times of each product as times do vary. Estimated shipping times are quoted in Business Days. Business days do not include weekends or holidays. Allow several business days for UPS of Fed Ex ground shipping. See www.ups.com for further information regarding times in transit and charges. The map below shows estimated UPS shipping times from our GA warehouse. Some locations may take as much as six business days to deliver.
150 lbs. Weight Limit: Items that ship via UPS or Fed Ex and exceed the weight limit of 150 pounds per order may need to be calculated manually by our Customer Service Department and you will be notified of the shipping charges prior to adjusting your order totals. This process of manual calculation allows our customers a better shipping rate as UPS and Fed Ex recognized items/orders over the 150 pound weight limit as freight and charges a higher amount for freight shipments. We will not further process the order until the shipping charges have been tallied and you have approved the shipping charges.
Anderson Avenue currently only offers Ground Shipping through our website. However, most items are available for expedited shipping for additional charges. If you would like to have a rush delivery of your order, please contact us at firstname.lastname@example.org and we will calculate the additional charges on qualified items.
Larger items, such as furniture, that require a freight carrier will receive special scheduling coordination with you, the customer, and our assigned Freight Carrier. These items will give additional shipping/freight details on the actual product page.
Shipping rates, except for occasional, limited time promotional offers from Anderson Avenue, are based up product weight, dimensions and the "ship to" location in accordance to the UPS and Fed Ex guidelines.
Following are UPS Shipping Methods definitions supplied by UPS. • Not all methods are available at www.andersonavenue.net.
United States Domestic Destination:
UPS Next Day Air Early A.M.®: Guaranteed overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities. Saturday delivery and pickup is available.
UPS Next Day Air®: Guaranteed delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end of the next business day, depending on destination. Some shipments to and from remote locations may require additional time in transit. Saturday delivery and pickup is available for most US locations.
UPS Next Day Air Saver®: Guaranteed delivery by 3:00 p.m. and 4:30 p.m. to commercial destinations where UPS Next Day Air® is committed by 10:30 a.m. or noon. Shipments to residential areas are delivered by end of day. UPS 2nd Day Air A.M®: (commercial destinations only): Guaranteed delivery by noon on the second business day to metropolitan commercial destinations where UPS Next Day Air delivery is committed by 10:30.
UPS 2nd Day Air®: Guaranteed delivery by the end of the second business day to all 50 states and Puerto Rico. UPS 3 Day Select®: Guaranteed delivery by the end of the third business day to every address in the 48 contiguous states.
UPS Ground: Guaranteed day-definite ground delivery to every address within the 48 contiguous states.
UPS Standard To Canada: Guaranteed ground delivery to most addressees in the 10 provinces of Canada. Charges for customs clearance are not included in the rate. Brokerage charges, duties and taxes will be billed to the importer unless otherwise indicated by the shipper. * Rates include routine in-house customs clearance by UPS Supply Chain Solutions(SM). Additional charges will apply if customs clearance is performed by brokerage offices other than those designated by UPS.
UPS GROUND MAP - Business days in transit from: Duluth, GA. 30097
Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times. For service availability and to calculate the delivery time for a package shipped between a specific origin and destination worldwide, visit UPS.com